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We hope you will be happy with your Kitchen Kapers purchase from the start. But should your order arrive damaged from shipping, or if you find that it's defective in any way, we're here to put things right.

If you receive a damaged or defective item, send us an email at [email protected], or call 800-455-5567. Once we've confirmed the details, we'll cover return shipping costs on damaged or defective items and send you a replacement.

Of course, undamaged and unused items in original packaging can also be returned for a refund. Just contact Customer Service within 30 days of delivery so we can confirm the details of your order. Past 30 days, you should still contact us- depending on the product we may still be able to help!

We don't require a return authorization, but we may ask that you print, and fill out this return form, and ship it with your return. This will help us ensure a fast, correct refund.

Fine Print:

Make sure you send your return via an insured and trackable service such as UPS, FedEx, or Priority Mail with delivery confirmation. You'll want to be able to track the package if any questions arise. Return your item in an appropriate corrugated outer shipping carton (like the one we used to ship to you).

You can email us at [email protected] anytime,
or call 800-455-5567 from 10am-5:30pm (ET), Monday-Friday.

Send Returns to:

Kitchen Kapers
1250 Marlkress Road
Cherry Hill, NJ 08003

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